Due to the nature of our skincare products, we are unable to accept returns or exchanges for opened and used products.
However, we are happy to offer a return if the product has been damaged via shipping in any way. Please retain all original packaging and send us an email with your order number, photos, and/or video if necessary to firstname.lastname@example.org within 72 hours of receiving your order.
We encourage you to order sample sizes of any of our products prior to ordering a full size. Please email email@example.com & we will be happy to help you select the appropriate samples of skincare for your skin concerns.Educational Products, Consulting, & Services:
Due to the nature of our educational products, consulting services, & skincare services, we are unable to offer refunds. We do, however, want to ensure your satisfaction. Please contact firstname.lastname@example.org within 7 days of receiving your educational product &/or service so we can work with you to make sure you are happy with the information, the service provided, or another arrangement (of equal value) can be made in order to obtain satisfaction with your purchase.